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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(95190 views)
Is Cognitial Mobile on Google+ or Google Groups?
(120486 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(85775 views)
Known Issues (current version)
(69110 views)
What can I expect to see in future versions? ("ToDo")
(71527 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(115608 views)
What are the requirements for the DirecTV Remote+ apps?
(98172 views)
The app crashes when I try to scan
(69323 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(72143 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(71394 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(63480 views)
Advanced support options
(58713 views)
What is the MEmote?
(25688 views)
One or more receivers are listed as "UNNAMED"
(28372 views)
I can't find the menus in the main DirecTV Remote+ app!
(27494 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(33824 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(32743 views)
The Mini-Guide fails to retrieve data for some channels
(27988 views)
Can I control the Genie and CLIENT devices?
(28469 views)
I am unable to see or use any menus in the app
(28435 views)
Why doesn't the mini-guide show any favorite channels?
(27713 views)
What permissions does the DirecTV Remote app use?
(28883 views)
Is there an easter egg in DirecTV Remote+ Pro?
(28276 views)
How do I manually add a receiver?
(31990 views)
How do I rename a receiver?
(34658 views)
How do I make a backup of my app's settings or copy them to another device?
(30422 views)
How do I reset the app's configuration to brand new?
(34628 views)
How do I get back to the Scan screen I saw when I first used the app?
(40791 views)
Confirming settings on the DirecTV receiver or DVR itself
(844371 views)
The app keeps asking me to rate it even though I already have
(29121 views)
How do I fully exit or close the app?
(28087 views)
Do you offer technical support?
(29079 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(30049 views)
(PRO-only) How does the Mini-Guide Source option work?
(28073 views)
How do I remove a receiver from the app?
(31578 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(29761 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(31364 views)
The Slow Motion button (and / or macros) do not work well.
(31856 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(33173 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31153 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)