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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(105406 views)
Is Cognitial Mobile on Google+ or Google Groups?
(135732 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(95681 views)
Known Issues (current version)
(77370 views)
What can I expect to see in future versions? ("ToDo")
(79918 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124444 views)
What are the requirements for the DirecTV Remote+ apps?
(106793 views)
The app crashes when I try to scan
(77737 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80373 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79743 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(69477 views)
Advanced support options
(64170 views)
What is the MEmote?
(28619 views)
One or more receivers are listed as "UNNAMED"
(31305 views)
I can't find the menus in the main DirecTV Remote+ app!
(30442 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(37145 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(36061 views)
The Mini-Guide fails to retrieve data for some channels
(31034 views)
Can I control the Genie and CLIENT devices?
(31451 views)
I am unable to see or use any menus in the app
(31455 views)
Why doesn't the mini-guide show any favorite channels?
(30709 views)
What permissions does the DirecTV Remote app use?
(31727 views)
Is there an easter egg in DirecTV Remote+ Pro?
(31246 views)
How do I manually add a receiver?
(35009 views)
How do I rename a receiver?
(37576 views)
How do I make a backup of my app's settings or copy them to another device?
(33363 views)
How do I reset the app's configuration to brand new?
(37647 views)
How do I get back to the Scan screen I saw when I first used the app?
(43823 views)
Confirming settings on the DirecTV receiver or DVR itself
(852526 views)
The app keeps asking me to rate it even though I already have
(32111 views)
How do I fully exit or close the app?
(31144 views)
Do you offer technical support?
(32028 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(33116 views)
(PRO-only) How does the Mini-Guide Source option work?
(30998 views)
How do I remove a receiver from the app?
(34572 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(32733 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(34297 views)
The Slow Motion button (and / or macros) do not work well.
(34764 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(36106 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(34161 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)