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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(105462 views)
Is Cognitial Mobile on Google+ or Google Groups?
(135962 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(95729 views)
Known Issues (current version)
(77371 views)
What can I expect to see in future versions? ("ToDo")
(79918 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124450 views)
What are the requirements for the DirecTV Remote+ apps?
(106801 views)
The app crashes when I try to scan
(77738 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80375 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79743 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(69644 views)
Advanced support options
(64369 views)
What is the MEmote?
(28725 views)
One or more receivers are listed as "UNNAMED"
(31419 views)
I can't find the menus in the main DirecTV Remote+ app!
(30556 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(37267 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(36190 views)
The Mini-Guide fails to retrieve data for some channels
(31136 views)
Can I control the Genie and CLIENT devices?
(31556 views)
I am unable to see or use any menus in the app
(31564 views)
Why doesn't the mini-guide show any favorite channels?
(30818 views)
What permissions does the DirecTV Remote app use?
(31845 views)
Is there an easter egg in DirecTV Remote+ Pro?
(31340 views)
How do I manually add a receiver?
(35106 views)
How do I rename a receiver?
(37673 views)
How do I make a backup of my app's settings or copy them to another device?
(33476 views)
How do I reset the app's configuration to brand new?
(37765 views)
How do I get back to the Scan screen I saw when I first used the app?
(43938 views)
Confirming settings on the DirecTV receiver or DVR itself
(852734 views)
The app keeps asking me to rate it even though I already have
(32198 views)
How do I fully exit or close the app?
(31251 views)
Do you offer technical support?
(32138 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(33238 views)
(PRO-only) How does the Mini-Guide Source option work?
(31108 views)
How do I remove a receiver from the app?
(34683 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(32840 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(34402 views)
The Slow Motion button (and / or macros) do not work well.
(34873 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(36221 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(34262 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)