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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(110520 views)
Is Cognitial Mobile on Google+ or Google Groups?
(149406 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(99814 views)
Known Issues (current version)
(77646 views)
What can I expect to see in future versions? ("ToDo")
(80230 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(125292 views)
What are the requirements for the DirecTV Remote+ apps?
(107670 views)
The app crashes when I try to scan
(78014 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80690 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(80024 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(80172 views)
Advanced support options
(77981 views)
What is the MEmote?
(35107 views)
One or more receivers are listed as "UNNAMED"
(37819 views)
I can't find the menus in the main DirecTV Remote+ app!
(36968 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(44528 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(43466 views)
The Mini-Guide fails to retrieve data for some channels
(37571 views)
Can I control the Genie and CLIENT devices?
(37961 views)
I am unable to see or use any menus in the app
(37998 views)
Why doesn't the mini-guide show any favorite channels?
(37244 views)
What permissions does the DirecTV Remote app use?
(38268 views)
Is there an easter egg in DirecTV Remote+ Pro?
(37750 views)
How do I manually add a receiver?
(41500 views)
How do I rename a receiver?
(44069 views)
How do I make a backup of my app's settings or copy them to another device?
(39865 views)
How do I reset the app's configuration to brand new?
(44170 views)
How do I get back to the Scan screen I saw when I first used the app?
(50322 views)
Confirming settings on the DirecTV receiver or DVR itself
(865198 views)
The app keeps asking me to rate it even though I already have
(38604 views)
How do I fully exit or close the app?
(37616 views)
Do you offer technical support?
(38574 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(39658 views)
(PRO-only) How does the Mini-Guide Source option work?
(37520 views)
How do I remove a receiver from the app?
(41086 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(39280 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(40884 views)
The Slow Motion button (and / or macros) do not work well.
(41327 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(42642 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(40714 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)