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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(104169 views)
Is Cognitial Mobile on Google+ or Google Groups?
(133203 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(94569 views)
Known Issues (current version)
(76682 views)
What can I expect to see in future versions? ("ToDo")
(79207 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(123610 views)
What are the requirements for the DirecTV Remote+ apps?
(105978 views)
The app crashes when I try to scan
(77041 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(79640 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79053 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(67882 views)
Advanced support options
(62483 views)
What is the MEmote?
(27750 views)
One or more receivers are listed as "UNNAMED"
(30410 views)
I can't find the menus in the main DirecTV Remote+ app!
(29567 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36145 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35110 views)
The Mini-Guide fails to retrieve data for some channels
(30087 views)
Can I control the Genie and CLIENT devices?
(30597 views)
I am unable to see or use any menus in the app
(30517 views)
Why doesn't the mini-guide show any favorite channels?
(29792 views)
What permissions does the DirecTV Remote app use?
(30831 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30326 views)
How do I manually add a receiver?
(34097 views)
How do I rename a receiver?
(36693 views)
How do I make a backup of my app's settings or copy them to another device?
(32522 views)
How do I reset the app's configuration to brand new?
(36749 views)
How do I get back to the Scan screen I saw when I first used the app?
(42907 views)
Confirming settings on the DirecTV receiver or DVR itself
(850540 views)
The app keeps asking me to rate it even though I already have
(31190 views)
How do I fully exit or close the app?
(30172 views)
Do you offer technical support?
(31162 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32210 views)
(PRO-only) How does the Mini-Guide Source option work?
(30073 views)
How do I remove a receiver from the app?
(33653 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31847 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33457 views)
The Slow Motion button (and / or macros) do not work well.
(33899 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35262 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33216 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)