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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(99916 views)
Is Cognitial Mobile on Google+ or Google Groups?
(127374 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(90392 views)
Known Issues (current version)
(73028 views)
What can I expect to see in future versions? ("ToDo")
(75553 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(119979 views)
What are the requirements for the DirecTV Remote+ apps?
(102454 views)
The app crashes when I try to scan
(73371 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(76070 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(75409 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(65808 views)
Advanced support options
(60703 views)
What is the MEmote?
(26729 views)
One or more receivers are listed as "UNNAMED"
(29421 views)
I can't find the menus in the main DirecTV Remote+ app!
(28546 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(35062 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(33937 views)
The Mini-Guide fails to retrieve data for some channels
(29128 views)
Can I control the Genie and CLIENT devices?
(29594 views)
I am unable to see or use any menus in the app
(29534 views)
Why doesn't the mini-guide show any favorite channels?
(28781 views)
What permissions does the DirecTV Remote app use?
(29918 views)
Is there an easter egg in DirecTV Remote+ Pro?
(29357 views)
How do I manually add a receiver?
(33138 views)
How do I rename a receiver?
(35720 views)
How do I make a backup of my app's settings or copy them to another device?
(31486 views)
How do I reset the app's configuration to brand new?
(35681 views)
How do I get back to the Scan screen I saw when I first used the app?
(41856 views)
Confirming settings on the DirecTV receiver or DVR itself
(847823 views)
The app keeps asking me to rate it even though I already have
(30205 views)
How do I fully exit or close the app?
(29208 views)
Do you offer technical support?
(30159 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31209 views)
(PRO-only) How does the Mini-Guide Source option work?
(29114 views)
How do I remove a receiver from the app?
(32647 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30844 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(32444 views)
The Slow Motion button (and / or macros) do not work well.
(32905 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(34275 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32165 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)