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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(103690 views)
Is Cognitial Mobile on Google+ or Google Groups?
(132556 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(94072 views)
Known Issues (current version)
(76283 views)
What can I expect to see in future versions? ("ToDo")
(78741 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(123194 views)
What are the requirements for the DirecTV Remote+ apps?
(105579 views)
The app crashes when I try to scan
(76614 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(79222 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(78639 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(67643 views)
Advanced support options
(62276 views)
What is the MEmote?
(27634 views)
One or more receivers are listed as "UNNAMED"
(30301 views)
I can't find the menus in the main DirecTV Remote+ app!
(29462 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36017 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(34978 views)
The Mini-Guide fails to retrieve data for some channels
(29965 views)
Can I control the Genie and CLIENT devices?
(30491 views)
I am unable to see or use any menus in the app
(30393 views)
Why doesn't the mini-guide show any favorite channels?
(29686 views)
What permissions does the DirecTV Remote app use?
(30734 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30213 views)
How do I manually add a receiver?
(33977 views)
How do I rename a receiver?
(36575 views)
How do I make a backup of my app's settings or copy them to another device?
(32411 views)
How do I reset the app's configuration to brand new?
(36618 views)
How do I get back to the Scan screen I saw when I first used the app?
(42777 views)
Confirming settings on the DirecTV receiver or DVR itself
(850224 views)
The app keeps asking me to rate it even though I already have
(31091 views)
How do I fully exit or close the app?
(30061 views)
Do you offer technical support?
(31070 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32088 views)
(PRO-only) How does the Mini-Guide Source option work?
(29949 views)
How do I remove a receiver from the app?
(33549 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31740 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33342 views)
The Slow Motion button (and / or macros) do not work well.
(33796 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35138 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33109 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)