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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(103729 views)
Is Cognitial Mobile on Google+ or Google Groups?
(132603 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(94096 views)
Known Issues (current version)
(76315 views)
What can I expect to see in future versions? ("ToDo")
(78768 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(123219 views)
What are the requirements for the DirecTV Remote+ apps?
(105605 views)
The app crashes when I try to scan
(76642 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(79243 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(78658 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(67659 views)
Advanced support options
(62287 views)
What is the MEmote?
(27638 views)
One or more receivers are listed as "UNNAMED"
(30309 views)
I can't find the menus in the main DirecTV Remote+ app!
(29465 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36023 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(34987 views)
The Mini-Guide fails to retrieve data for some channels
(29974 views)
Can I control the Genie and CLIENT devices?
(30495 views)
I am unable to see or use any menus in the app
(30405 views)
Why doesn't the mini-guide show any favorite channels?
(29695 views)
What permissions does the DirecTV Remote app use?
(30741 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30216 views)
How do I manually add a receiver?
(33989 views)
How do I rename a receiver?
(36582 views)
How do I make a backup of my app's settings or copy them to another device?
(32416 views)
How do I reset the app's configuration to brand new?
(36623 views)
How do I get back to the Scan screen I saw when I first used the app?
(42783 views)
Confirming settings on the DirecTV receiver or DVR itself
(850241 views)
The app keeps asking me to rate it even though I already have
(31099 views)
How do I fully exit or close the app?
(30071 views)
Do you offer technical support?
(31077 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32094 views)
(PRO-only) How does the Mini-Guide Source option work?
(29958 views)
How do I remove a receiver from the app?
(33551 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31743 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33350 views)
The Slow Motion button (and / or macros) do not work well.
(33801 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35143 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33117 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)