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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(106822 views)
Is Cognitial Mobile on Google+ or Google Groups?
(139734 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(96809 views)
Known Issues (current version)
(77407 views)
What can I expect to see in future versions? ("ToDo")
(79939 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124634 views)
What are the requirements for the DirecTV Remote+ apps?
(106993 views)
The app crashes when I try to scan
(77766 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80411 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79776 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(72603 views)
Advanced support options
(68153 views)
What is the MEmote?
(30558 views)
One or more receivers are listed as "UNNAMED"
(33256 views)
I can't find the menus in the main DirecTV Remote+ app!
(32409 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(39361 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(38266 views)
The Mini-Guide fails to retrieve data for some channels
(32968 views)
Can I control the Genie and CLIENT devices?
(33390 views)
I am unable to see or use any menus in the app
(33437 views)
Why doesn't the mini-guide show any favorite channels?
(32662 views)
What permissions does the DirecTV Remote app use?
(33717 views)
Is there an easter egg in DirecTV Remote+ Pro?
(33203 views)
How do I manually add a receiver?
(36985 views)
How do I rename a receiver?
(39523 views)
How do I make a backup of my app's settings or copy them to another device?
(35307 views)
How do I reset the app's configuration to brand new?
(39607 views)
How do I get back to the Scan screen I saw when I first used the app?
(45798 views)
Confirming settings on the DirecTV receiver or DVR itself
(856288 views)
The app keeps asking me to rate it even though I already have
(34069 views)
How do I fully exit or close the app?
(33085 views)
Do you offer technical support?
(33963 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(35084 views)
(PRO-only) How does the Mini-Guide Source option work?
(32937 views)
How do I remove a receiver from the app?
(36484 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(34692 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(36294 views)
The Slow Motion button (and / or macros) do not work well.
(36718 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(38081 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(36099 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)