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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(104141 views)
Is Cognitial Mobile on Google+ or Google Groups?
(133155 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(94531 views)
Known Issues (current version)
(76659 views)
What can I expect to see in future versions? ("ToDo")
(79182 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(123589 views)
What are the requirements for the DirecTV Remote+ apps?
(105950 views)
The app crashes when I try to scan
(77020 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(79618 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79014 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(67867 views)
Advanced support options
(62469 views)
What is the MEmote?
(27743 views)
One or more receivers are listed as "UNNAMED"
(30409 views)
I can't find the menus in the main DirecTV Remote+ app!
(29557 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36134 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35102 views)
The Mini-Guide fails to retrieve data for some channels
(30077 views)
Can I control the Genie and CLIENT devices?
(30591 views)
I am unable to see or use any menus in the app
(30513 views)
Why doesn't the mini-guide show any favorite channels?
(29789 views)
What permissions does the DirecTV Remote app use?
(30826 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30321 views)
How do I manually add a receiver?
(34094 views)
How do I rename a receiver?
(36690 views)
How do I make a backup of my app's settings or copy them to another device?
(32513 views)
How do I reset the app's configuration to brand new?
(36740 views)
How do I get back to the Scan screen I saw when I first used the app?
(42900 views)
Confirming settings on the DirecTV receiver or DVR itself
(850523 views)
The app keeps asking me to rate it even though I already have
(31182 views)
How do I fully exit or close the app?
(30165 views)
Do you offer technical support?
(31155 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32205 views)
(PRO-only) How does the Mini-Guide Source option work?
(30064 views)
How do I remove a receiver from the app?
(33645 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31837 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33449 views)
The Slow Motion button (and / or macros) do not work well.
(33896 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35260 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33209 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)