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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(106278 views)
Is Cognitial Mobile on Google+ or Google Groups?
(138272 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(96388 views)
Known Issues (current version)
(77395 views)
What can I expect to see in future versions? ("ToDo")
(79932 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124555 views)
What are the requirements for the DirecTV Remote+ apps?
(106925 views)
The app crashes when I try to scan
(77755 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80398 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79762 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(71509 views)
Advanced support options
(66671 views)
What is the MEmote?
(29845 views)
One or more receivers are listed as "UNNAMED"
(32541 views)
I can't find the menus in the main DirecTV Remote+ app!
(31703 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(38545 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(37456 views)
The Mini-Guide fails to retrieve data for some channels
(32216 views)
Can I control the Genie and CLIENT devices?
(32697 views)
I am unable to see or use any menus in the app
(32714 views)
Why doesn't the mini-guide show any favorite channels?
(31919 views)
What permissions does the DirecTV Remote app use?
(32974 views)
Is there an easter egg in DirecTV Remote+ Pro?
(32467 views)
How do I manually add a receiver?
(36218 views)
How do I rename a receiver?
(38757 views)
How do I make a backup of my app's settings or copy them to another device?
(34602 views)
How do I reset the app's configuration to brand new?
(38929 views)
How do I get back to the Scan screen I saw when I first used the app?
(45105 views)
Confirming settings on the DirecTV receiver or DVR itself
(854937 views)
The app keeps asking me to rate it even though I already have
(33331 views)
How do I fully exit or close the app?
(32378 views)
Do you offer technical support?
(33290 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(34363 views)
(PRO-only) How does the Mini-Guide Source option work?
(32219 views)
How do I remove a receiver from the app?
(35808 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(33946 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(35542 views)
The Slow Motion button (and / or macros) do not work well.
(35973 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(37339 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(35388 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)