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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(106032 views)
Is Cognitial Mobile on Google+ or Google Groups?
(137583 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(96196 views)
Known Issues (current version)
(77388 views)
What can I expect to see in future versions? ("ToDo")
(79928 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124527 views)
What are the requirements for the DirecTV Remote+ apps?
(106894 views)
The app crashes when I try to scan
(77745 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80395 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79757 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(70948 views)
Advanced support options
(65978 views)
What is the MEmote?
(29516 views)
One or more receivers are listed as "UNNAMED"
(32200 views)
I can't find the menus in the main DirecTV Remote+ app!
(31369 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(38137 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(37059 views)
The Mini-Guide fails to retrieve data for some channels
(31893 views)
Can I control the Genie and CLIENT devices?
(32369 views)
I am unable to see or use any menus in the app
(32372 views)
Why doesn't the mini-guide show any favorite channels?
(31551 views)
What permissions does the DirecTV Remote app use?
(32654 views)
Is there an easter egg in DirecTV Remote+ Pro?
(32123 views)
How do I manually add a receiver?
(35877 views)
How do I rename a receiver?
(38447 views)
How do I make a backup of my app's settings or copy them to another device?
(34261 views)
How do I reset the app's configuration to brand new?
(38613 views)
How do I get back to the Scan screen I saw when I first used the app?
(44760 views)
Confirming settings on the DirecTV receiver or DVR itself
(854313 views)
The app keeps asking me to rate it even though I already have
(33005 views)
How do I fully exit or close the app?
(32044 views)
Do you offer technical support?
(32959 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(34065 views)
(PRO-only) How does the Mini-Guide Source option work?
(31906 views)
How do I remove a receiver from the app?
(35447 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(33587 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(35198 views)
The Slow Motion button (and / or macros) do not work well.
(35643 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(37011 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(35032 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)