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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(99413 views)
Is Cognitial Mobile on Google+ or Google Groups?
(126660 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(89938 views)
Known Issues (current version)
(72625 views)
What can I expect to see in future versions? ("ToDo")
(75141 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(119555 views)
What are the requirements for the DirecTV Remote+ apps?
(102032 views)
The app crashes when I try to scan
(72966 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(75691 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(74972 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(65563 views)
Advanced support options
(60489 views)
What is the MEmote?
(26631 views)
One or more receivers are listed as "UNNAMED"
(29315 views)
I can't find the menus in the main DirecTV Remote+ app!
(28423 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(34933 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(33820 views)
The Mini-Guide fails to retrieve data for some channels
(29012 views)
Can I control the Genie and CLIENT devices?
(29471 views)
I am unable to see or use any menus in the app
(29419 views)
Why doesn't the mini-guide show any favorite channels?
(28658 views)
What permissions does the DirecTV Remote app use?
(29794 views)
Is there an easter egg in DirecTV Remote+ Pro?
(29250 views)
How do I manually add a receiver?
(33023 views)
How do I rename a receiver?
(35602 views)
How do I make a backup of my app's settings or copy them to another device?
(31368 views)
How do I reset the app's configuration to brand new?
(35570 views)
How do I get back to the Scan screen I saw when I first used the app?
(41767 views)
Confirming settings on the DirecTV receiver or DVR itself
(847484 views)
The app keeps asking me to rate it even though I already have
(30103 views)
How do I fully exit or close the app?
(29098 views)
Do you offer technical support?
(30050 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31094 views)
(PRO-only) How does the Mini-Guide Source option work?
(29010 views)
How do I remove a receiver from the app?
(32523 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30735 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(32330 views)
The Slow Motion button (and / or macros) do not work well.
(32798 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(34174 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32055 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)