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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(106269 views)
Is Cognitial Mobile on Google+ or Google Groups?
(138228 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(96376 views)
Known Issues (current version)
(77394 views)
What can I expect to see in future versions? ("ToDo")
(79932 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124554 views)
What are the requirements for the DirecTV Remote+ apps?
(106924 views)
The app crashes when I try to scan
(77754 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80398 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79762 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(71480 views)
Advanced support options
(66617 views)
What is the MEmote?
(29822 views)
One or more receivers are listed as "UNNAMED"
(32513 views)
I can't find the menus in the main DirecTV Remote+ app!
(31675 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(38519 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(37431 views)
The Mini-Guide fails to retrieve data for some channels
(32202 views)
Can I control the Genie and CLIENT devices?
(32678 views)
I am unable to see or use any menus in the app
(32682 views)
Why doesn't the mini-guide show any favorite channels?
(31896 views)
What permissions does the DirecTV Remote app use?
(32954 views)
Is there an easter egg in DirecTV Remote+ Pro?
(32446 views)
How do I manually add a receiver?
(36195 views)
How do I rename a receiver?
(38741 views)
How do I make a backup of my app's settings or copy them to another device?
(34574 views)
How do I reset the app's configuration to brand new?
(38909 views)
How do I get back to the Scan screen I saw when I first used the app?
(45084 views)
Confirming settings on the DirecTV receiver or DVR itself
(854897 views)
The app keeps asking me to rate it even though I already have
(33309 views)
How do I fully exit or close the app?
(32363 views)
Do you offer technical support?
(33276 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(34339 views)
(PRO-only) How does the Mini-Guide Source option work?
(32200 views)
How do I remove a receiver from the app?
(35787 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(33912 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(35520 views)
The Slow Motion button (and / or macros) do not work well.
(35958 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(37314 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(35368 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)