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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(108389 views)
Is Cognitial Mobile on Google+ or Google Groups?
(144047 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(98081 views)
Known Issues (current version)
(77446 views)
What can I expect to see in future versions? ("ToDo")
(79979 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124866 views)
What are the requirements for the DirecTV Remote+ apps?
(107223 views)
The app crashes when I try to scan
(77800 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80444 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79815 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(76133 views)
Advanced support options
(72681 views)
What is the MEmote?
(32736 views)
One or more receivers are listed as "UNNAMED"
(35456 views)
I can't find the menus in the main DirecTV Remote+ app!
(34601 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(41803 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(40714 views)
The Mini-Guide fails to retrieve data for some channels
(35180 views)
Can I control the Genie and CLIENT devices?
(35554 views)
I am unable to see or use any menus in the app
(35580 views)
Why doesn't the mini-guide show any favorite channels?
(34879 views)
What permissions does the DirecTV Remote app use?
(35885 views)
Is there an easter egg in DirecTV Remote+ Pro?
(35330 views)
How do I manually add a receiver?
(39154 views)
How do I rename a receiver?
(41706 views)
How do I make a backup of my app's settings or copy them to another device?
(37518 views)
How do I reset the app's configuration to brand new?
(41799 views)
How do I get back to the Scan screen I saw when I first used the app?
(47922 views)
Confirming settings on the DirecTV receiver or DVR itself
(860419 views)
The app keeps asking me to rate it even though I already have
(36263 views)
How do I fully exit or close the app?
(35254 views)
Do you offer technical support?
(36145 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(37252 views)
(PRO-only) How does the Mini-Guide Source option work?
(35133 views)
How do I remove a receiver from the app?
(38707 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(36847 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(38459 views)
The Slow Motion button (and / or macros) do not work well.
(38856 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(40258 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(38292 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)