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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(108860 views)
Is Cognitial Mobile on Google+ or Google Groups?
(145345 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(98452 views)
Known Issues (current version)
(77456 views)
What can I expect to see in future versions? ("ToDo")
(79991 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124923 views)
What are the requirements for the DirecTV Remote+ apps?
(107277 views)
The app crashes when I try to scan
(77812 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80453 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79824 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(77172 views)
Advanced support options
(73934 views)
What is the MEmote?
(33298 views)
One or more receivers are listed as "UNNAMED"
(36044 views)
I can't find the menus in the main DirecTV Remote+ app!
(35185 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(42477 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(41381 views)
The Mini-Guide fails to retrieve data for some channels
(35785 views)
Can I control the Genie and CLIENT devices?
(36145 views)
I am unable to see or use any menus in the app
(36153 views)
Why doesn't the mini-guide show any favorite channels?
(35469 views)
What permissions does the DirecTV Remote app use?
(36461 views)
Is there an easter egg in DirecTV Remote+ Pro?
(35957 views)
How do I manually add a receiver?
(39731 views)
How do I rename a receiver?
(42276 views)
How do I make a backup of my app's settings or copy them to another device?
(38112 views)
How do I reset the app's configuration to brand new?
(42375 views)
How do I get back to the Scan screen I saw when I first used the app?
(48513 views)
Confirming settings on the DirecTV receiver or DVR itself
(861647 views)
The app keeps asking me to rate it even though I already have
(36832 views)
How do I fully exit or close the app?
(35839 views)
Do you offer technical support?
(36750 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(37840 views)
(PRO-only) How does the Mini-Guide Source option work?
(35736 views)
How do I remove a receiver from the app?
(39295 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(37462 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(39039 views)
The Slow Motion button (and / or macros) do not work well.
(39465 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(40840 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(38900 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)