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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(108969 views)
Is Cognitial Mobile on Google+ or Google Groups?
(145656 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(98545 views)
Known Issues (current version)
(77459 views)
What can I expect to see in future versions? ("ToDo")
(79992 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124948 views)
What are the requirements for the DirecTV Remote+ apps?
(107290 views)
The app crashes when I try to scan
(77814 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80456 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79828 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(77422 views)
Advanced support options
(74289 views)
What is the MEmote?
(33449 views)
One or more receivers are listed as "UNNAMED"
(36202 views)
I can't find the menus in the main DirecTV Remote+ app!
(35346 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(42677 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(41566 views)
The Mini-Guide fails to retrieve data for some channels
(35951 views)
Can I control the Genie and CLIENT devices?
(36296 views)
I am unable to see or use any menus in the app
(36310 views)
Why doesn't the mini-guide show any favorite channels?
(35629 views)
What permissions does the DirecTV Remote app use?
(36605 views)
Is there an easter egg in DirecTV Remote+ Pro?
(36111 views)
How do I manually add a receiver?
(39869 views)
How do I rename a receiver?
(42443 views)
How do I make a backup of my app's settings or copy them to another device?
(38250 views)
How do I reset the app's configuration to brand new?
(42533 views)
How do I get back to the Scan screen I saw when I first used the app?
(48687 views)
Confirming settings on the DirecTV receiver or DVR itself
(861946 views)
The app keeps asking me to rate it even though I already have
(36983 views)
How do I fully exit or close the app?
(35996 views)
Do you offer technical support?
(36919 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(37986 views)
(PRO-only) How does the Mini-Guide Source option work?
(35878 views)
How do I remove a receiver from the app?
(39432 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(37632 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(39200 views)
The Slow Motion button (and / or macros) do not work well.
(39625 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(41001 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(39047 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)