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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(106209 views)
Is Cognitial Mobile on Google+ or Google Groups?
(138098 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(96343 views)
Known Issues (current version)
(77393 views)
What can I expect to see in future versions? ("ToDo")
(79930 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124548 views)
What are the requirements for the DirecTV Remote+ apps?
(106915 views)
The app crashes when I try to scan
(77754 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80398 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79760 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(71371 views)
Advanced support options
(66500 views)
What is the MEmote?
(29761 views)
One or more receivers are listed as "UNNAMED"
(32453 views)
I can't find the menus in the main DirecTV Remote+ app!
(31592 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(38438 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(37361 views)
The Mini-Guide fails to retrieve data for some channels
(32146 views)
Can I control the Genie and CLIENT devices?
(32613 views)
I am unable to see or use any menus in the app
(32621 views)
Why doesn't the mini-guide show any favorite channels?
(31839 views)
What permissions does the DirecTV Remote app use?
(32880 views)
Is there an easter egg in DirecTV Remote+ Pro?
(32386 views)
How do I manually add a receiver?
(36137 views)
How do I rename a receiver?
(38664 views)
How do I make a backup of my app's settings or copy them to another device?
(34499 views)
How do I reset the app's configuration to brand new?
(38848 views)
How do I get back to the Scan screen I saw when I first used the app?
(45010 views)
Confirming settings on the DirecTV receiver or DVR itself
(854767 views)
The app keeps asking me to rate it even though I already have
(33240 views)
How do I fully exit or close the app?
(32299 views)
Do you offer technical support?
(33200 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(34286 views)
(PRO-only) How does the Mini-Guide Source option work?
(32141 views)
How do I remove a receiver from the app?
(35719 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(33827 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(35452 views)
The Slow Motion button (and / or macros) do not work well.
(35881 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(37244 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(35307 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)