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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(105119 views)
Is Cognitial Mobile on Google+ or Google Groups?
(134931 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(95466 views)
Known Issues (current version)
(77365 views)
What can I expect to see in future versions? ("ToDo")
(79914 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124404 views)
What are the requirements for the DirecTV Remote+ apps?
(106761 views)
The app crashes when I try to scan
(77733 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80365 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79732 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(68825 views)
Advanced support options
(63412 views)
What is the MEmote?
(28247 views)
One or more receivers are listed as "UNNAMED"
(30907 views)
I can't find the menus in the main DirecTV Remote+ app!
(30030 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36710 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35601 views)
The Mini-Guide fails to retrieve data for some channels
(30614 views)
Can I control the Genie and CLIENT devices?
(31076 views)
I am unable to see or use any menus in the app
(31048 views)
Why doesn't the mini-guide show any favorite channels?
(30311 views)
What permissions does the DirecTV Remote app use?
(31336 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30830 views)
How do I manually add a receiver?
(34612 views)
How do I rename a receiver?
(37166 views)
How do I make a backup of my app's settings or copy them to another device?
(32990 views)
How do I reset the app's configuration to brand new?
(37267 views)
How do I get back to the Scan screen I saw when I first used the app?
(43426 views)
Confirming settings on the DirecTV receiver or DVR itself
(851750 views)
The app keeps asking me to rate it even though I already have
(31694 views)
How do I fully exit or close the app?
(30736 views)
Do you offer technical support?
(31631 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32710 views)
(PRO-only) How does the Mini-Guide Source option work?
(30572 views)
How do I remove a receiver from the app?
(34131 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(32309 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33915 views)
The Slow Motion button (and / or macros) do not work well.
(34372 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35731 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33772 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)