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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(105013 views)
Is Cognitial Mobile on Google+ or Google Groups?
(134593 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(95381 views)
Known Issues (current version)
(77360 views)
What can I expect to see in future versions? ("ToDo")
(79914 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124387 views)
What are the requirements for the DirecTV Remote+ apps?
(106733 views)
The app crashes when I try to scan
(77730 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80361 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79732 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(68545 views)
Advanced support options
(63055 views)
What is the MEmote?
(28057 views)
One or more receivers are listed as "UNNAMED"
(30730 views)
I can't find the menus in the main DirecTV Remote+ app!
(29863 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36530 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35426 views)
The Mini-Guide fails to retrieve data for some channels
(30439 views)
Can I control the Genie and CLIENT devices?
(30906 views)
I am unable to see or use any menus in the app
(30884 views)
Why doesn't the mini-guide show any favorite channels?
(30120 views)
What permissions does the DirecTV Remote app use?
(31185 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30651 views)
How do I manually add a receiver?
(34451 views)
How do I rename a receiver?
(37001 views)
How do I make a backup of my app's settings or copy them to another device?
(32800 views)
How do I reset the app's configuration to brand new?
(37109 views)
How do I get back to the Scan screen I saw when I first used the app?
(43239 views)
Confirming settings on the DirecTV receiver or DVR itself
(851396 views)
The app keeps asking me to rate it even though I already have
(31516 views)
How do I fully exit or close the app?
(30564 views)
Do you offer technical support?
(31453 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32532 views)
(PRO-only) How does the Mini-Guide Source option work?
(30396 views)
How do I remove a receiver from the app?
(33975 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(32147 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33733 views)
The Slow Motion button (and / or macros) do not work well.
(34192 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35556 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33606 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)