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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(106004 views)
Is Cognitial Mobile on Google+ or Google Groups?
(137516 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(96174 views)
Known Issues (current version)
(77385 views)
What can I expect to see in future versions? ("ToDo")
(79928 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124526 views)
What are the requirements for the DirecTV Remote+ apps?
(106891 views)
The app crashes when I try to scan
(77745 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80394 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79757 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(70878 views)
Advanced support options
(65907 views)
What is the MEmote?
(29480 views)
One or more receivers are listed as "UNNAMED"
(32165 views)
I can't find the menus in the main DirecTV Remote+ app!
(31332 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(38107 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(37014 views)
The Mini-Guide fails to retrieve data for some channels
(31849 views)
Can I control the Genie and CLIENT devices?
(32333 views)
I am unable to see or use any menus in the app
(32346 views)
Why doesn't the mini-guide show any favorite channels?
(31512 views)
What permissions does the DirecTV Remote app use?
(32627 views)
Is there an easter egg in DirecTV Remote+ Pro?
(32069 views)
How do I manually add a receiver?
(35838 views)
How do I rename a receiver?
(38412 views)
How do I make a backup of my app's settings or copy them to another device?
(34227 views)
How do I reset the app's configuration to brand new?
(38574 views)
How do I get back to the Scan screen I saw when I first used the app?
(44723 views)
Confirming settings on the DirecTV receiver or DVR itself
(854243 views)
The app keeps asking me to rate it even though I already have
(32976 views)
How do I fully exit or close the app?
(32007 views)
Do you offer technical support?
(32926 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(34022 views)
(PRO-only) How does the Mini-Guide Source option work?
(31875 views)
How do I remove a receiver from the app?
(35413 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(33554 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(35157 views)
The Slow Motion button (and / or macros) do not work well.
(35599 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(36973 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(35004 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)