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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(108206 views)
Is Cognitial Mobile on Google+ or Google Groups?
(143602 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97932 views)
Known Issues (current version)
(77442 views)
What can I expect to see in future versions? ("ToDo")
(79975 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124835 views)
What are the requirements for the DirecTV Remote+ apps?
(107193 views)
The app crashes when I try to scan
(77799 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80438 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79813 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(75726 views)
Advanced support options
(72190 views)
What is the MEmote?
(32487 views)
One or more receivers are listed as "UNNAMED"
(35218 views)
I can't find the menus in the main DirecTV Remote+ app!
(34349 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(41543 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(40456 views)
The Mini-Guide fails to retrieve data for some channels
(34959 views)
Can I control the Genie and CLIENT devices?
(35328 views)
I am unable to see or use any menus in the app
(35376 views)
Why doesn't the mini-guide show any favorite channels?
(34615 views)
What permissions does the DirecTV Remote app use?
(35666 views)
Is there an easter egg in DirecTV Remote+ Pro?
(35121 views)
How do I manually add a receiver?
(38922 views)
How do I rename a receiver?
(41501 views)
How do I make a backup of my app's settings or copy them to another device?
(37279 views)
How do I reset the app's configuration to brand new?
(41569 views)
How do I get back to the Scan screen I saw when I first used the app?
(47715 views)
Confirming settings on the DirecTV receiver or DVR itself
(859970 views)
The app keeps asking me to rate it even though I already have
(36000 views)
How do I fully exit or close the app?
(35029 views)
Do you offer technical support?
(35919 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(37021 views)
(PRO-only) How does the Mini-Guide Source option work?
(34875 views)
How do I remove a receiver from the app?
(38463 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(36616 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(38228 views)
The Slow Motion button (and / or macros) do not work well.
(38644 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(40032 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(38074 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)