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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(103620 views)
Is Cognitial Mobile on Google+ or Google Groups?
(132464 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(93997 views)
Known Issues (current version)
(76196 views)
What can I expect to see in future versions? ("ToDo")
(78673 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(123126 views)
What are the requirements for the DirecTV Remote+ apps?
(105527 views)
The app crashes when I try to scan
(76543 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(79147 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(78588 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(67594 views)
Advanced support options
(62243 views)
What is the MEmote?
(27613 views)
One or more receivers are listed as "UNNAMED"
(30278 views)
I can't find the menus in the main DirecTV Remote+ app!
(29448 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(35994 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(34955 views)
The Mini-Guide fails to retrieve data for some channels
(29953 views)
Can I control the Genie and CLIENT devices?
(30473 views)
I am unable to see or use any menus in the app
(30375 views)
Why doesn't the mini-guide show any favorite channels?
(29672 views)
What permissions does the DirecTV Remote app use?
(30719 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30193 views)
How do I manually add a receiver?
(33966 views)
How do I rename a receiver?
(36557 views)
How do I make a backup of my app's settings or copy them to another device?
(32390 views)
How do I reset the app's configuration to brand new?
(36600 views)
How do I get back to the Scan screen I saw when I first used the app?
(42757 views)
Confirming settings on the DirecTV receiver or DVR itself
(850165 views)
The app keeps asking me to rate it even though I already have
(31073 views)
How do I fully exit or close the app?
(30042 views)
Do you offer technical support?
(31046 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32075 views)
(PRO-only) How does the Mini-Guide Source option work?
(29935 views)
How do I remove a receiver from the app?
(33524 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31723 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33320 views)
The Slow Motion button (and / or macros) do not work well.
(33781 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35121 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33084 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)