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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(99321 views)
Is Cognitial Mobile on Google+ or Google Groups?
(126488 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(89848 views)
Known Issues (current version)
(72554 views)
What can I expect to see in future versions? ("ToDo")
(75048 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(119442 views)
What are the requirements for the DirecTV Remote+ apps?
(101935 views)
The app crashes when I try to scan
(72895 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(75603 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(74886 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(65513 views)
Advanced support options
(60454 views)
What is the MEmote?
(26607 views)
One or more receivers are listed as "UNNAMED"
(29296 views)
I can't find the menus in the main DirecTV Remote+ app!
(28399 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(34910 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(33802 views)
The Mini-Guide fails to retrieve data for some channels
(28992 views)
Can I control the Genie and CLIENT devices?
(29454 views)
I am unable to see or use any menus in the app
(29391 views)
Why doesn't the mini-guide show any favorite channels?
(28639 views)
What permissions does the DirecTV Remote app use?
(29771 views)
Is there an easter egg in DirecTV Remote+ Pro?
(29227 views)
How do I manually add a receiver?
(32993 views)
How do I rename a receiver?
(35583 views)
How do I make a backup of my app's settings or copy them to another device?
(31352 views)
How do I reset the app's configuration to brand new?
(35553 views)
How do I get back to the Scan screen I saw when I first used the app?
(41740 views)
Confirming settings on the DirecTV receiver or DVR itself
(847412 views)
The app keeps asking me to rate it even though I already have
(30087 views)
How do I fully exit or close the app?
(29072 views)
Do you offer technical support?
(30025 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31067 views)
(PRO-only) How does the Mini-Guide Source option work?
(28988 views)
How do I remove a receiver from the app?
(32502 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30714 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(32306 views)
The Slow Motion button (and / or macros) do not work well.
(32779 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(34157 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32037 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)