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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(104950 views)
Is Cognitial Mobile on Google+ or Google Groups?
(134426 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(95328 views)
Known Issues (current version)
(77356 views)
What can I expect to see in future versions? ("ToDo")
(79913 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124377 views)
What are the requirements for the DirecTV Remote+ apps?
(106724 views)
The app crashes when I try to scan
(77729 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80360 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79730 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(68414 views)
Advanced support options
(62879 views)
What is the MEmote?
(27974 views)
One or more receivers are listed as "UNNAMED"
(30661 views)
I can't find the menus in the main DirecTV Remote+ app!
(29775 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36438 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35348 views)
The Mini-Guide fails to retrieve data for some channels
(30375 views)
Can I control the Genie and CLIENT devices?
(30818 views)
I am unable to see or use any menus in the app
(30803 views)
Why doesn't the mini-guide show any favorite channels?
(30044 views)
What permissions does the DirecTV Remote app use?
(31101 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30572 views)
How do I manually add a receiver?
(34375 views)
How do I rename a receiver?
(36923 views)
How do I make a backup of my app's settings or copy them to another device?
(32728 views)
How do I reset the app's configuration to brand new?
(37038 views)
How do I get back to the Scan screen I saw when I first used the app?
(43177 views)
Confirming settings on the DirecTV receiver or DVR itself
(851255 views)
The app keeps asking me to rate it even though I already have
(31441 views)
How do I fully exit or close the app?
(30488 views)
Do you offer technical support?
(31375 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32452 views)
(PRO-only) How does the Mini-Guide Source option work?
(30327 views)
How do I remove a receiver from the app?
(33887 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(32060 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33652 views)
The Slow Motion button (and / or macros) do not work well.
(34108 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35476 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33525 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)