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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(97231 views)
Is Cognitial Mobile on Google+ or Google Groups?
(123290 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(87759 views)
Known Issues (current version)
(70852 views)
What can I expect to see in future versions? ("ToDo")
(73251 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(117456 views)
What are the requirements for the DirecTV Remote+ apps?
(99909 views)
The app crashes when I try to scan
(71107 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(73832 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(73103 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(64480 views)
Advanced support options
(59599 views)
What is the MEmote?
(26105 views)
One or more receivers are listed as "UNNAMED"
(28835 views)
I can't find the menus in the main DirecTV Remote+ app!
(27948 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(34366 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(33230 views)
The Mini-Guide fails to retrieve data for some channels
(28474 views)
Can I control the Genie and CLIENT devices?
(28957 views)
I am unable to see or use any menus in the app
(28925 views)
Why doesn't the mini-guide show any favorite channels?
(28159 views)
What permissions does the DirecTV Remote app use?
(29305 views)
Is there an easter egg in DirecTV Remote+ Pro?
(28766 views)
How do I manually add a receiver?
(32470 views)
How do I rename a receiver?
(35103 views)
How do I make a backup of my app's settings or copy them to another device?
(30867 views)
How do I reset the app's configuration to brand new?
(35059 views)
How do I get back to the Scan screen I saw when I first used the app?
(41244 views)
Confirming settings on the DirecTV receiver or DVR itself
(845748 views)
The app keeps asking me to rate it even though I already have
(29628 views)
How do I fully exit or close the app?
(28560 views)
Do you offer technical support?
(29540 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(30568 views)
(PRO-only) How does the Mini-Guide Source option work?
(28533 views)
How do I remove a receiver from the app?
(32022 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30245 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(31838 views)
The Slow Motion button (and / or macros) do not work well.
(32302 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(33616 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31596 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)