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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(107005 views)
Is Cognitial Mobile on Google+ or Google Groups?
(140289 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(96974 views)
Known Issues (current version)
(77417 views)
What can I expect to see in future versions? ("ToDo")
(79943 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124661 views)
What are the requirements for the DirecTV Remote+ apps?
(107024 views)
The app crashes when I try to scan
(77772 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80412 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79784 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(73037 views)
Advanced support options
(68778 views)
What is the MEmote?
(30840 views)
One or more receivers are listed as "UNNAMED"
(33547 views)
I can't find the menus in the main DirecTV Remote+ app!
(32696 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(39677 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(38573 views)
The Mini-Guide fails to retrieve data for some channels
(33288 views)
Can I control the Genie and CLIENT devices?
(33683 views)
I am unable to see or use any menus in the app
(33723 views)
Why doesn't the mini-guide show any favorite channels?
(32945 views)
What permissions does the DirecTV Remote app use?
(34007 views)
Is there an easter egg in DirecTV Remote+ Pro?
(33481 views)
How do I manually add a receiver?
(37263 views)
How do I rename a receiver?
(39814 views)
How do I make a backup of my app's settings or copy them to another device?
(35591 views)
How do I reset the app's configuration to brand new?
(39865 views)
How do I get back to the Scan screen I saw when I first used the app?
(46069 views)
Confirming settings on the DirecTV receiver or DVR itself
(856808 views)
The app keeps asking me to rate it even though I already have
(34347 views)
How do I fully exit or close the app?
(33351 views)
Do you offer technical support?
(34238 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(35350 views)
(PRO-only) How does the Mini-Guide Source option work?
(33216 views)
How do I remove a receiver from the app?
(36776 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(34953 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(36569 views)
The Slow Motion button (and / or macros) do not work well.
(36982 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(38336 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(36377 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)