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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(100728 views)
Is Cognitial Mobile on Google+ or Google Groups?
(128509 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(91189 views)
Known Issues (current version)
(73709 views)
What can I expect to see in future versions? ("ToDo")
(76232 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(120623 views)
What are the requirements for the DirecTV Remote+ apps?
(103147 views)
The app crashes when I try to scan
(74048 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(76742 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(76070 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(66215 views)
Advanced support options
(61048 views)
What is the MEmote?
(26904 views)
One or more receivers are listed as "UNNAMED"
(29585 views)
I can't find the menus in the main DirecTV Remote+ app!
(28749 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(35275 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(34169 views)
The Mini-Guide fails to retrieve data for some channels
(29304 views)
Can I control the Genie and CLIENT devices?
(29781 views)
I am unable to see or use any menus in the app
(29732 views)
Why doesn't the mini-guide show any favorite channels?
(28965 views)
What permissions does the DirecTV Remote app use?
(30085 views)
Is there an easter egg in DirecTV Remote+ Pro?
(29564 views)
How do I manually add a receiver?
(33319 views)
How do I rename a receiver?
(35909 views)
How do I make a backup of my app's settings or copy them to another device?
(31673 views)
How do I reset the app's configuration to brand new?
(35882 views)
How do I get back to the Scan screen I saw when I first used the app?
(42041 views)
Confirming settings on the DirecTV receiver or DVR itself
(848330 views)
The app keeps asking me to rate it even though I already have
(30384 views)
How do I fully exit or close the app?
(29393 views)
Do you offer technical support?
(30369 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31400 views)
(PRO-only) How does the Mini-Guide Source option work?
(29278 views)
How do I remove a receiver from the app?
(32856 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31041 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(32632 views)
The Slow Motion button (and / or macros) do not work well.
(33103 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(34467 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32368 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)