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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(93831 views)
Is Cognitial Mobile on Google+ or Google Groups?
(118445 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(84478 views)
Known Issues (current version)
(67947 views)
What can I expect to see in future versions? ("ToDo")
(70301 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(114360 views)
What are the requirements for the DirecTV Remote+ apps?
(96841 views)
The app crashes when I try to scan
(68141 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(70976 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(70198 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(62825 views)
Advanced support options
(58165 views)
What is the MEmote?
(25402 views)
One or more receivers are listed as "UNNAMED"
(28083 views)
I can't find the menus in the main DirecTV Remote+ app!
(27175 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(33501 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(32381 views)
The Mini-Guide fails to retrieve data for some channels
(27679 views)
Can I control the Genie and CLIENT devices?
(28186 views)
I am unable to see or use any menus in the app
(28124 views)
Why doesn't the mini-guide show any favorite channels?
(27401 views)
What permissions does the DirecTV Remote app use?
(28570 views)
Is there an easter egg in DirecTV Remote+ Pro?
(27999 views)
How do I manually add a receiver?
(31682 views)
How do I rename a receiver?
(34366 views)
How do I make a backup of my app's settings or copy them to another device?
(30132 views)
How do I reset the app's configuration to brand new?
(34310 views)
How do I get back to the Scan screen I saw when I first used the app?
(40476 views)
Confirming settings on the DirecTV receiver or DVR itself
(843456 views)
The app keeps asking me to rate it even though I already have
(28826 views)
How do I fully exit or close the app?
(27783 views)
Do you offer technical support?
(28783 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(29728 views)
(PRO-only) How does the Mini-Guide Source option work?
(27772 views)
How do I remove a receiver from the app?
(31260 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(29437 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(31044 views)
The Slow Motion button (and / or macros) do not work well.
(31538 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(32827 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(30841 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)