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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(109300 views)
Is Cognitial Mobile on Google+ or Google Groups?
(146490 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(98798 views)
Known Issues (current version)
(77465 views)
What can I expect to see in future versions? ("ToDo")
(80001 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124989 views)
What are the requirements for the DirecTV Remote+ apps?
(107334 views)
The app crashes when I try to scan
(77824 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80466 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79838 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(78089 views)
Advanced support options
(75192 views)
What is the MEmote?
(33861 views)
One or more receivers are listed as "UNNAMED"
(36578 views)
I can't find the menus in the main DirecTV Remote+ app!
(35760 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(43119 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(42015 views)
The Mini-Guide fails to retrieve data for some channels
(36357 views)
Can I control the Genie and CLIENT devices?
(36691 views)
I am unable to see or use any menus in the app
(36721 views)
Why doesn't the mini-guide show any favorite channels?
(36002 views)
What permissions does the DirecTV Remote app use?
(36995 views)
Is there an easter egg in DirecTV Remote+ Pro?
(36533 views)
How do I manually add a receiver?
(40285 views)
How do I rename a receiver?
(42835 views)
How do I make a backup of my app's settings or copy them to another device?
(38647 views)
How do I reset the app's configuration to brand new?
(42935 views)
How do I get back to the Scan screen I saw when I first used the app?
(49096 views)
Confirming settings on the DirecTV receiver or DVR itself
(862720 views)
The app keeps asking me to rate it even though I already have
(37399 views)
How do I fully exit or close the app?
(36382 views)
Do you offer technical support?
(37330 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(38401 views)
(PRO-only) How does the Mini-Guide Source option work?
(36286 views)
How do I remove a receiver from the app?
(39820 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(38033 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(39615 views)
The Slow Motion button (and / or macros) do not work well.
(40036 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(41376 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(39445 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)