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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(99308 views)
Is Cognitial Mobile on Google+ or Google Groups?
(126474 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(89841 views)
Known Issues (current version)
(72546 views)
What can I expect to see in future versions? ("ToDo")
(75044 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(119431 views)
What are the requirements for the DirecTV Remote+ apps?
(101931 views)
The app crashes when I try to scan
(72886 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(75591 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(74876 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(65506 views)
Advanced support options
(60446 views)
What is the MEmote?
(26605 views)
One or more receivers are listed as "UNNAMED"
(29293 views)
I can't find the menus in the main DirecTV Remote+ app!
(28396 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(34909 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(33799 views)
The Mini-Guide fails to retrieve data for some channels
(28990 views)
Can I control the Genie and CLIENT devices?
(29450 views)
I am unable to see or use any menus in the app
(29384 views)
Why doesn't the mini-guide show any favorite channels?
(28635 views)
What permissions does the DirecTV Remote app use?
(29768 views)
Is there an easter egg in DirecTV Remote+ Pro?
(29224 views)
How do I manually add a receiver?
(32988 views)
How do I rename a receiver?
(35577 views)
How do I make a backup of my app's settings or copy them to another device?
(31350 views)
How do I reset the app's configuration to brand new?
(35552 views)
How do I get back to the Scan screen I saw when I first used the app?
(41734 views)
Confirming settings on the DirecTV receiver or DVR itself
(847404 views)
The app keeps asking me to rate it even though I already have
(30084 views)
How do I fully exit or close the app?
(29067 views)
Do you offer technical support?
(30023 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31065 views)
(PRO-only) How does the Mini-Guide Source option work?
(28987 views)
How do I remove a receiver from the app?
(32495 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30712 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(32304 views)
The Slow Motion button (and / or macros) do not work well.
(32777 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(34154 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32035 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)