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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(109713 views)
Is Cognitial Mobile on Google+ or Google Groups?
(147620 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(99127 views)
Known Issues (current version)
(77469 views)
What can I expect to see in future versions? ("ToDo")
(80012 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(125043 views)
What are the requirements for the DirecTV Remote+ apps?
(107392 views)
The app crashes when I try to scan
(77832 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80484 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79853 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(78959 views)
Advanced support options
(76346 views)
What is the MEmote?
(34404 views)
One or more receivers are listed as "UNNAMED"
(37096 views)
I can't find the menus in the main DirecTV Remote+ app!
(36259 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(43699 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(42591 views)
The Mini-Guide fails to retrieve data for some channels
(36827 views)
Can I control the Genie and CLIENT devices?
(37217 views)
I am unable to see or use any menus in the app
(37214 views)
Why doesn't the mini-guide show any favorite channels?
(36500 views)
What permissions does the DirecTV Remote app use?
(37517 views)
Is there an easter egg in DirecTV Remote+ Pro?
(37050 views)
How do I manually add a receiver?
(40778 views)
How do I rename a receiver?
(43340 views)
How do I make a backup of my app's settings or copy them to another device?
(39153 views)
How do I reset the app's configuration to brand new?
(43436 views)
How do I get back to the Scan screen I saw when I first used the app?
(49620 views)
Confirming settings on the DirecTV receiver or DVR itself
(863717 views)
The app keeps asking me to rate it even though I already have
(37901 views)
How do I fully exit or close the app?
(36921 views)
Do you offer technical support?
(37827 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(38922 views)
(PRO-only) How does the Mini-Guide Source option work?
(36788 views)
How do I remove a receiver from the app?
(40345 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(38538 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(40122 views)
The Slow Motion button (and / or macros) do not work well.
(40572 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(41898 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(39971 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)