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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(104505 views)
Is Cognitial Mobile on Google+ or Google Groups?
(133650 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(94879 views)
Known Issues (current version)
(76984 views)
What can I expect to see in future versions? ("ToDo")
(79524 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(123870 views)
What are the requirements for the DirecTV Remote+ apps?
(106235 views)
The app crashes when I try to scan
(77326 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(79926 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79343 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(68042 views)
Advanced support options
(62625 views)
What is the MEmote?
(27826 views)
One or more receivers are listed as "UNNAMED"
(30487 views)
I can't find the menus in the main DirecTV Remote+ app!
(29645 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36230 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35178 views)
The Mini-Guide fails to retrieve data for some channels
(30180 views)
Can I control the Genie and CLIENT devices?
(30679 views)
I am unable to see or use any menus in the app
(30597 views)
Why doesn't the mini-guide show any favorite channels?
(29866 views)
What permissions does the DirecTV Remote app use?
(30906 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30393 views)
How do I manually add a receiver?
(34186 views)
How do I rename a receiver?
(36777 views)
How do I make a backup of my app's settings or copy them to another device?
(32592 views)
How do I reset the app's configuration to brand new?
(36826 views)
How do I get back to the Scan screen I saw when I first used the app?
(42984 views)
Confirming settings on the DirecTV receiver or DVR itself
(850745 views)
The app keeps asking me to rate it even though I already have
(31287 views)
How do I fully exit or close the app?
(30263 views)
Do you offer technical support?
(31208 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32304 views)
(PRO-only) How does the Mini-Guide Source option work?
(30141 views)
How do I remove a receiver from the app?
(33722 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31921 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33519 views)
The Slow Motion button (and / or macros) do not work well.
(33973 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35329 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33293 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)