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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(108575 views)
Is Cognitial Mobile on Google+ or Google Groups?
(144533 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(98209 views)
Known Issues (current version)
(77448 views)
What can I expect to see in future versions? ("ToDo")
(79981 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124887 views)
What are the requirements for the DirecTV Remote+ apps?
(107245 views)
The app crashes when I try to scan
(77806 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80450 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79817 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(76538 views)
Advanced support options
(73157 views)
What is the MEmote?
(32960 views)
One or more receivers are listed as "UNNAMED"
(35686 views)
I can't find the menus in the main DirecTV Remote+ app!
(34844 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(42068 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(40973 views)
The Mini-Guide fails to retrieve data for some channels
(35408 views)
Can I control the Genie and CLIENT devices?
(35793 views)
I am unable to see or use any menus in the app
(35809 views)
Why doesn't the mini-guide show any favorite channels?
(35082 views)
What permissions does the DirecTV Remote app use?
(36104 views)
Is there an easter egg in DirecTV Remote+ Pro?
(35575 views)
How do I manually add a receiver?
(39393 views)
How do I rename a receiver?
(41942 views)
How do I make a backup of my app's settings or copy them to another device?
(37760 views)
How do I reset the app's configuration to brand new?
(42037 views)
How do I get back to the Scan screen I saw when I first used the app?
(48141 views)
Confirming settings on the DirecTV receiver or DVR itself
(860905 views)
The app keeps asking me to rate it even though I already have
(36485 views)
How do I fully exit or close the app?
(35483 views)
Do you offer technical support?
(36379 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(37464 views)
(PRO-only) How does the Mini-Guide Source option work?
(35343 views)
How do I remove a receiver from the app?
(38929 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(37086 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(38689 views)
The Slow Motion button (and / or macros) do not work well.
(39093 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(40479 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(38526 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)