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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(102164 views)
Is Cognitial Mobile on Google+ or Google Groups?
(130467 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(92597 views)
Known Issues (current version)
(74953 views)
What can I expect to see in future versions? ("ToDo")
(77409 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(121836 views)
What are the requirements for the DirecTV Remote+ apps?
(104320 views)
The app crashes when I try to scan
(75293 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(77941 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(77297 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(66873 views)
Advanced support options
(61623 views)
What is the MEmote?
(27244 views)
One or more receivers are listed as "UNNAMED"
(29931 views)
I can't find the menus in the main DirecTV Remote+ app!
(29085 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(35618 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(34544 views)
The Mini-Guide fails to retrieve data for some channels
(29621 views)
Can I control the Genie and CLIENT devices?
(30118 views)
I am unable to see or use any menus in the app
(30048 views)
Why doesn't the mini-guide show any favorite channels?
(29323 views)
What permissions does the DirecTV Remote app use?
(30414 views)
Is there an easter egg in DirecTV Remote+ Pro?
(29886 views)
How do I manually add a receiver?
(33633 views)
How do I rename a receiver?
(36241 views)
How do I make a backup of my app's settings or copy them to another device?
(32031 views)
How do I reset the app's configuration to brand new?
(36237 views)
How do I get back to the Scan screen I saw when I first used the app?
(42415 views)
Confirming settings on the DirecTV receiver or DVR itself
(849228 views)
The app keeps asking me to rate it even though I already have
(30725 views)
How do I fully exit or close the app?
(29686 views)
Do you offer technical support?
(30682 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31724 views)
(PRO-only) How does the Mini-Guide Source option work?
(29603 views)
How do I remove a receiver from the app?
(33174 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31364 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(32964 views)
The Slow Motion button (and / or macros) do not work well.
(33427 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(34783 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32725 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)