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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(103549 views)
Is Cognitial Mobile on Google+ or Google Groups?
(132381 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(93928 views)
Known Issues (current version)
(76156 views)
What can I expect to see in future versions? ("ToDo")
(78614 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(123075 views)
What are the requirements for the DirecTV Remote+ apps?
(105484 views)
The app crashes when I try to scan
(76477 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(79104 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(78534 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(67564 views)
Advanced support options
(62217 views)
What is the MEmote?
(27603 views)
One or more receivers are listed as "UNNAMED"
(30264 views)
I can't find the menus in the main DirecTV Remote+ app!
(29439 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(35977 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(34944 views)
The Mini-Guide fails to retrieve data for some channels
(29943 views)
Can I control the Genie and CLIENT devices?
(30463 views)
I am unable to see or use any menus in the app
(30364 views)
Why doesn't the mini-guide show any favorite channels?
(29658 views)
What permissions does the DirecTV Remote app use?
(30710 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30172 views)
How do I manually add a receiver?
(33951 views)
How do I rename a receiver?
(36547 views)
How do I make a backup of my app's settings or copy them to another device?
(32382 views)
How do I reset the app's configuration to brand new?
(36587 views)
How do I get back to the Scan screen I saw when I first used the app?
(42746 views)
Confirming settings on the DirecTV receiver or DVR itself
(850137 views)
The app keeps asking me to rate it even though I already have
(31055 views)
How do I fully exit or close the app?
(30023 views)
Do you offer technical support?
(31030 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32055 views)
(PRO-only) How does the Mini-Guide Source option work?
(29924 views)
How do I remove a receiver from the app?
(33510 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31711 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33305 views)
The Slow Motion button (and / or macros) do not work well.
(33770 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35106 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33073 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)