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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(107655 views)
Is Cognitial Mobile on Google+ or Google Groups?
(142098 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97465 views)
Known Issues (current version)
(77427 views)
What can I expect to see in future versions? ("ToDo")
(79959 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124756 views)
What are the requirements for the DirecTV Remote+ apps?
(107112 views)
The app crashes when I try to scan
(77786 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80426 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79803 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(74495 views)
Advanced support options
(70565 views)
What is the MEmote?
(31730 views)
One or more receivers are listed as "UNNAMED"
(34450 views)
I can't find the menus in the main DirecTV Remote+ app!
(33589 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(40658 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(39575 views)
The Mini-Guide fails to retrieve data for some channels
(34180 views)
Can I control the Genie and CLIENT devices?
(34602 views)
I am unable to see or use any menus in the app
(34569 views)
Why doesn't the mini-guide show any favorite channels?
(33828 views)
What permissions does the DirecTV Remote app use?
(34869 views)
Is there an easter egg in DirecTV Remote+ Pro?
(34375 views)
How do I manually add a receiver?
(38169 views)
How do I rename a receiver?
(40702 views)
How do I make a backup of my app's settings or copy them to another device?
(36500 views)
How do I reset the app's configuration to brand new?
(40796 views)
How do I get back to the Scan screen I saw when I first used the app?
(46962 views)
Confirming settings on the DirecTV receiver or DVR itself
(858516 views)
The app keeps asking me to rate it even though I already have
(35215 views)
How do I fully exit or close the app?
(34257 views)
Do you offer technical support?
(35123 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(36273 views)
(PRO-only) How does the Mini-Guide Source option work?
(34089 views)
How do I remove a receiver from the app?
(37659 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(35836 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(37451 views)
The Slow Motion button (and / or macros) do not work well.
(37882 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(39210 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(37293 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)