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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(107749 views)
Is Cognitial Mobile on Google+ or Google Groups?
(142384 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97546 views)
Known Issues (current version)
(77430 views)
What can I expect to see in future versions? ("ToDo")
(79960 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124772 views)
What are the requirements for the DirecTV Remote+ apps?
(107128 views)
The app crashes when I try to scan
(77788 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80428 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79806 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(74723 views)
Advanced support options
(70860 views)
What is the MEmote?
(31859 views)
One or more receivers are listed as "UNNAMED"
(34578 views)
I can't find the menus in the main DirecTV Remote+ app!
(33731 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(40827 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(39736 views)
The Mini-Guide fails to retrieve data for some channels
(34330 views)
Can I control the Genie and CLIENT devices?
(34739 views)
I am unable to see or use any menus in the app
(34737 views)
Why doesn't the mini-guide show any favorite channels?
(33961 views)
What permissions does the DirecTV Remote app use?
(35013 views)
Is there an easter egg in DirecTV Remote+ Pro?
(34491 views)
How do I manually add a receiver?
(38315 views)
How do I rename a receiver?
(40831 views)
How do I make a backup of my app's settings or copy them to another device?
(36626 views)
How do I reset the app's configuration to brand new?
(40941 views)
How do I get back to the Scan screen I saw when I first used the app?
(47114 views)
Confirming settings on the DirecTV receiver or DVR itself
(858787 views)
The app keeps asking me to rate it even though I already have
(35366 views)
How do I fully exit or close the app?
(34403 views)
Do you offer technical support?
(35263 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(36418 views)
(PRO-only) How does the Mini-Guide Source option work?
(34233 views)
How do I remove a receiver from the app?
(37809 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(35990 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(37590 views)
The Slow Motion button (and / or macros) do not work well.
(38019 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(39362 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(37438 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)