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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(104899 views)
Is Cognitial Mobile on Google+ or Google Groups?
(134269 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(95286 views)
Known Issues (current version)
(77345 views)
What can I expect to see in future versions? ("ToDo")
(79896 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124285 views)
What are the requirements for the DirecTV Remote+ apps?
(106634 views)
The app crashes when I try to scan
(77715 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80345 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79718 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(68349 views)
Advanced support options
(62790 views)
What is the MEmote?
(27929 views)
One or more receivers are listed as "UNNAMED"
(30604 views)
I can't find the menus in the main DirecTV Remote+ app!
(29735 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36387 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35289 views)
The Mini-Guide fails to retrieve data for some channels
(30332 views)
Can I control the Genie and CLIENT devices?
(30775 views)
I am unable to see or use any menus in the app
(30754 views)
Why doesn't the mini-guide show any favorite channels?
(30002 views)
What permissions does the DirecTV Remote app use?
(31064 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30523 views)
How do I manually add a receiver?
(34330 views)
How do I rename a receiver?
(36874 views)
How do I make a backup of my app's settings or copy them to another device?
(32675 views)
How do I reset the app's configuration to brand new?
(36987 views)
How do I get back to the Scan screen I saw when I first used the app?
(43126 views)
Confirming settings on the DirecTV receiver or DVR itself
(851080 views)
The app keeps asking me to rate it even though I already have
(31397 views)
How do I fully exit or close the app?
(30433 views)
Do you offer technical support?
(31315 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32408 views)
(PRO-only) How does the Mini-Guide Source option work?
(30285 views)
How do I remove a receiver from the app?
(33833 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(32020 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33610 views)
The Slow Motion button (and / or macros) do not work well.
(34068 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35437 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33471 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)