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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(104308 views)
Is Cognitial Mobile on Google+ or Google Groups?
(133386 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(94698 views)
Known Issues (current version)
(76805 views)
What can I expect to see in future versions? ("ToDo")
(79328 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(123708 views)
What are the requirements for the DirecTV Remote+ apps?
(106080 views)
The app crashes when I try to scan
(77171 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(79758 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79175 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(67959 views)
Advanced support options
(62545 views)
What is the MEmote?
(27780 views)
One or more receivers are listed as "UNNAMED"
(30445 views)
I can't find the menus in the main DirecTV Remote+ app!
(29597 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36177 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35136 views)
The Mini-Guide fails to retrieve data for some channels
(30134 views)
Can I control the Genie and CLIENT devices?
(30631 views)
I am unable to see or use any menus in the app
(30550 views)
Why doesn't the mini-guide show any favorite channels?
(29819 views)
What permissions does the DirecTV Remote app use?
(30859 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30357 views)
How do I manually add a receiver?
(34135 views)
How do I rename a receiver?
(36729 views)
How do I make a backup of my app's settings or copy them to another device?
(32546 views)
How do I reset the app's configuration to brand new?
(36781 views)
How do I get back to the Scan screen I saw when I first used the app?
(42936 views)
Confirming settings on the DirecTV receiver or DVR itself
(850624 views)
The app keeps asking me to rate it even though I already have
(31236 views)
How do I fully exit or close the app?
(30209 views)
Do you offer technical support?
(31178 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32247 views)
(PRO-only) How does the Mini-Guide Source option work?
(30095 views)
How do I remove a receiver from the app?
(33682 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31880 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33481 views)
The Slow Motion button (and / or macros) do not work well.
(33925 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35288 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33254 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)