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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(106113 views)
Is Cognitial Mobile on Google+ or Google Groups?
(137793 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(96247 views)
Known Issues (current version)
(77391 views)
What can I expect to see in future versions? ("ToDo")
(79928 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124537 views)
What are the requirements for the DirecTV Remote+ apps?
(106902 views)
The app crashes when I try to scan
(77748 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80397 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79758 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(71112 views)
Advanced support options
(66225 views)
What is the MEmote?
(29623 views)
One or more receivers are listed as "UNNAMED"
(32300 views)
I can't find the menus in the main DirecTV Remote+ app!
(31469 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(38269 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(37181 views)
The Mini-Guide fails to retrieve data for some channels
(32007 views)
Can I control the Genie and CLIENT devices?
(32464 views)
I am unable to see or use any menus in the app
(32479 views)
Why doesn't the mini-guide show any favorite channels?
(31683 views)
What permissions does the DirecTV Remote app use?
(32742 views)
Is there an easter egg in DirecTV Remote+ Pro?
(32242 views)
How do I manually add a receiver?
(35979 views)
How do I rename a receiver?
(38533 views)
How do I make a backup of my app's settings or copy them to another device?
(34355 views)
How do I reset the app's configuration to brand new?
(38712 views)
How do I get back to the Scan screen I saw when I first used the app?
(44865 views)
Confirming settings on the DirecTV receiver or DVR itself
(854514 views)
The app keeps asking me to rate it even though I already have
(33106 views)
How do I fully exit or close the app?
(32153 views)
Do you offer technical support?
(33068 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(34150 views)
(PRO-only) How does the Mini-Guide Source option work?
(32014 views)
How do I remove a receiver from the app?
(35577 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(33692 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(35304 views)
The Slow Motion button (and / or macros) do not work well.
(35737 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(37107 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(35148 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)