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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(105304 views)
Is Cognitial Mobile on Google+ or Google Groups?
(135487 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(95605 views)
Known Issues (current version)
(77369 views)
What can I expect to see in future versions? ("ToDo")
(79918 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124429 views)
What are the requirements for the DirecTV Remote+ apps?
(106779 views)
The app crashes when I try to scan
(77737 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80372 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79739 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(69272 views)
Advanced support options
(63907 views)
What is the MEmote?
(28505 views)
One or more receivers are listed as "UNNAMED"
(31179 views)
I can't find the menus in the main DirecTV Remote+ app!
(30305 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36996 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35910 views)
The Mini-Guide fails to retrieve data for some channels
(30889 views)
Can I control the Genie and CLIENT devices?
(31309 views)
I am unable to see or use any menus in the app
(31327 views)
Why doesn't the mini-guide show any favorite channels?
(30575 views)
What permissions does the DirecTV Remote app use?
(31591 views)
Is there an easter egg in DirecTV Remote+ Pro?
(31116 views)
How do I manually add a receiver?
(34878 views)
How do I rename a receiver?
(37438 views)
How do I make a backup of my app's settings or copy them to another device?
(33246 views)
How do I reset the app's configuration to brand new?
(37507 views)
How do I get back to the Scan screen I saw when I first used the app?
(43684 views)
Confirming settings on the DirecTV receiver or DVR itself
(852239 views)
The app keeps asking me to rate it even though I already have
(31971 views)
How do I fully exit or close the app?
(31003 views)
Do you offer technical support?
(31883 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32985 views)
(PRO-only) How does the Mini-Guide Source option work?
(30855 views)
How do I remove a receiver from the app?
(34411 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(32586 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(34145 views)
The Slow Motion button (and / or macros) do not work well.
(34632 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35984 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(34032 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)