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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(108548 views)
Is Cognitial Mobile on Google+ or Google Groups?
(144478 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(98189 views)
Known Issues (current version)
(77448 views)
What can I expect to see in future versions? ("ToDo")
(79980 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124884 views)
What are the requirements for the DirecTV Remote+ apps?
(107242 views)
The app crashes when I try to scan
(77804 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80449 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79817 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(76484 views)
Advanced support options
(73101 views)
What is the MEmote?
(32932 views)
One or more receivers are listed as "UNNAMED"
(35661 views)
I can't find the menus in the main DirecTV Remote+ app!
(34814 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(42040 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(40945 views)
The Mini-Guide fails to retrieve data for some channels
(35378 views)
Can I control the Genie and CLIENT devices?
(35764 views)
I am unable to see or use any menus in the app
(35785 views)
Why doesn't the mini-guide show any favorite channels?
(35052 views)
What permissions does the DirecTV Remote app use?
(36076 views)
Is there an easter egg in DirecTV Remote+ Pro?
(35553 views)
How do I manually add a receiver?
(39367 views)
How do I rename a receiver?
(41912 views)
How do I make a backup of my app's settings or copy them to another device?
(37734 views)
How do I reset the app's configuration to brand new?
(42016 views)
How do I get back to the Scan screen I saw when I first used the app?
(48112 views)
Confirming settings on the DirecTV receiver or DVR itself
(860845 views)
The app keeps asking me to rate it even though I already have
(36453 views)
How do I fully exit or close the app?
(35449 views)
Do you offer technical support?
(36346 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(37436 views)
(PRO-only) How does the Mini-Guide Source option work?
(35314 views)
How do I remove a receiver from the app?
(38892 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(37044 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(38654 views)
The Slow Motion button (and / or macros) do not work well.
(39069 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(40451 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(38503 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)