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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(105072 views)
Is Cognitial Mobile on Google+ or Google Groups?
(134803 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(95426 views)
Known Issues (current version)
(77364 views)
What can I expect to see in future versions? ("ToDo")
(79914 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124401 views)
What are the requirements for the DirecTV Remote+ apps?
(106753 views)
The app crashes when I try to scan
(77732 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80364 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79732 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(68711 views)
Advanced support options
(63276 views)
What is the MEmote?
(28171 views)
One or more receivers are listed as "UNNAMED"
(30842 views)
I can't find the menus in the main DirecTV Remote+ app!
(29969 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36643 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35537 views)
The Mini-Guide fails to retrieve data for some channels
(30547 views)
Can I control the Genie and CLIENT devices?
(31006 views)
I am unable to see or use any menus in the app
(30972 views)
Why doesn't the mini-guide show any favorite channels?
(30243 views)
What permissions does the DirecTV Remote app use?
(31287 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30759 views)
How do I manually add a receiver?
(34538 views)
How do I rename a receiver?
(37105 views)
How do I make a backup of my app's settings or copy them to another device?
(32911 views)
How do I reset the app's configuration to brand new?
(37206 views)
How do I get back to the Scan screen I saw when I first used the app?
(43358 views)
Confirming settings on the DirecTV receiver or DVR itself
(851612 views)
The app keeps asking me to rate it even though I already have
(31629 views)
How do I fully exit or close the app?
(30671 views)
Do you offer technical support?
(31552 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32644 views)
(PRO-only) How does the Mini-Guide Source option work?
(30501 views)
How do I remove a receiver from the app?
(34062 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(32244 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33861 views)
The Slow Motion button (and / or macros) do not work well.
(34310 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35664 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33699 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)