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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(99425 views)
Is Cognitial Mobile on Google+ or Google Groups?
(126685 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(89948 views)
Known Issues (current version)
(72635 views)
What can I expect to see in future versions? ("ToDo")
(75154 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(119568 views)
What are the requirements for the DirecTV Remote+ apps?
(102041 views)
The app crashes when I try to scan
(72978 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(75702 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(74984 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(65569 views)
Advanced support options
(60495 views)
What is the MEmote?
(26633 views)
One or more receivers are listed as "UNNAMED"
(29316 views)
I can't find the menus in the main DirecTV Remote+ app!
(28429 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(34942 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(33821 views)
The Mini-Guide fails to retrieve data for some channels
(29015 views)
Can I control the Genie and CLIENT devices?
(29473 views)
I am unable to see or use any menus in the app
(29422 views)
Why doesn't the mini-guide show any favorite channels?
(28662 views)
What permissions does the DirecTV Remote app use?
(29796 views)
Is there an easter egg in DirecTV Remote+ Pro?
(29251 views)
How do I manually add a receiver?
(33027 views)
How do I rename a receiver?
(35603 views)
How do I make a backup of my app's settings or copy them to another device?
(31368 views)
How do I reset the app's configuration to brand new?
(35572 views)
How do I get back to the Scan screen I saw when I first used the app?
(41771 views)
Confirming settings on the DirecTV receiver or DVR itself
(847490 views)
The app keeps asking me to rate it even though I already have
(30105 views)
How do I fully exit or close the app?
(29099 views)
Do you offer technical support?
(30054 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31099 views)
(PRO-only) How does the Mini-Guide Source option work?
(29011 views)
How do I remove a receiver from the app?
(32524 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30736 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(32334 views)
The Slow Motion button (and / or macros) do not work well.
(32801 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(34175 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32056 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)