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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(94637 views)
Is Cognitial Mobile on Google+ or Google Groups?
(119689 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(85288 views)
Known Issues (current version)
(68683 views)
What can I expect to see in future versions? ("ToDo")
(71031 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(115136 views)
What are the requirements for the DirecTV Remote+ apps?
(97652 views)
The app crashes when I try to scan
(68861 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(71699 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(70913 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(63212 views)
Advanced support options
(58510 views)
What is the MEmote?
(25572 views)
One or more receivers are listed as "UNNAMED"
(28264 views)
I can't find the menus in the main DirecTV Remote+ app!
(27356 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(33682 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(32608 views)
The Mini-Guide fails to retrieve data for some channels
(27863 views)
Can I control the Genie and CLIENT devices?
(28359 views)
I am unable to see or use any menus in the app
(28315 views)
Why doesn't the mini-guide show any favorite channels?
(27591 views)
What permissions does the DirecTV Remote app use?
(28772 views)
Is there an easter egg in DirecTV Remote+ Pro?
(28167 views)
How do I manually add a receiver?
(31876 views)
How do I rename a receiver?
(34555 views)
How do I make a backup of my app's settings or copy them to another device?
(30309 views)
How do I reset the app's configuration to brand new?
(34491 views)
How do I get back to the Scan screen I saw when I first used the app?
(40667 views)
Confirming settings on the DirecTV receiver or DVR itself
(844025 views)
The app keeps asking me to rate it even though I already have
(29014 views)
How do I fully exit or close the app?
(27978 views)
Do you offer technical support?
(28949 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(29914 views)
(PRO-only) How does the Mini-Guide Source option work?
(27927 views)
How do I remove a receiver from the app?
(31443 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(29650 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(31242 views)
The Slow Motion button (and / or macros) do not work well.
(31740 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(33015 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31035 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)