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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(109008 views)
Is Cognitial Mobile on Google+ or Google Groups?
(145734 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(98580 views)
Known Issues (current version)
(77460 views)
What can I expect to see in future versions? ("ToDo")
(79995 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124951 views)
What are the requirements for the DirecTV Remote+ apps?
(107296 views)
The app crashes when I try to scan
(77815 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80456 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79828 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(77505 views)
Advanced support options
(74376 views)
What is the MEmote?
(33495 views)
One or more receivers are listed as "UNNAMED"
(36239 views)
I can't find the menus in the main DirecTV Remote+ app!
(35398 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(42732 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(41632 views)
The Mini-Guide fails to retrieve data for some channels
(35997 views)
Can I control the Genie and CLIENT devices?
(36333 views)
I am unable to see or use any menus in the app
(36355 views)
Why doesn't the mini-guide show any favorite channels?
(35672 views)
What permissions does the DirecTV Remote app use?
(36639 views)
Is there an easter egg in DirecTV Remote+ Pro?
(36153 views)
How do I manually add a receiver?
(39912 views)
How do I rename a receiver?
(42491 views)
How do I make a backup of my app's settings or copy them to another device?
(38289 views)
How do I reset the app's configuration to brand new?
(42578 views)
How do I get back to the Scan screen I saw when I first used the app?
(48729 views)
Confirming settings on the DirecTV receiver or DVR itself
(862042 views)
The app keeps asking me to rate it even though I already have
(37014 views)
How do I fully exit or close the app?
(36041 views)
Do you offer technical support?
(36957 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(38028 views)
(PRO-only) How does the Mini-Guide Source option work?
(35925 views)
How do I remove a receiver from the app?
(39475 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(37676 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(39241 views)
The Slow Motion button (and / or macros) do not work well.
(39668 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(41034 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(39085 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)