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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(103386 views)
Is Cognitial Mobile on Google+ or Google Groups?
(132160 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(93777 views)
Known Issues (current version)
(76031 views)
What can I expect to see in future versions? ("ToDo")
(78462 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(122934 views)
What are the requirements for the DirecTV Remote+ apps?
(105350 views)
The app crashes when I try to scan
(76364 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(78989 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(78401 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(67476 views)
Advanced support options
(62148 views)
What is the MEmote?
(27571 views)
One or more receivers are listed as "UNNAMED"
(30224 views)
I can't find the menus in the main DirecTV Remote+ app!
(29402 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(35936 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(34900 views)
The Mini-Guide fails to retrieve data for some channels
(29914 views)
Can I control the Genie and CLIENT devices?
(30417 views)
I am unable to see or use any menus in the app
(30324 views)
Why doesn't the mini-guide show any favorite channels?
(29624 views)
What permissions does the DirecTV Remote app use?
(30673 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30138 views)
How do I manually add a receiver?
(33913 views)
How do I rename a receiver?
(36514 views)
How do I make a backup of my app's settings or copy them to another device?
(32338 views)
How do I reset the app's configuration to brand new?
(36545 views)
How do I get back to the Scan screen I saw when I first used the app?
(42706 views)
Confirming settings on the DirecTV receiver or DVR itself
(850037 views)
The app keeps asking me to rate it even though I already have
(31011 views)
How do I fully exit or close the app?
(29988 views)
Do you offer technical support?
(30990 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32018 views)
(PRO-only) How does the Mini-Guide Source option work?
(29885 views)
How do I remove a receiver from the app?
(33481 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31681 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33262 views)
The Slow Motion button (and / or macros) do not work well.
(33730 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35072 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33033 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)