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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(102179 views)
Is Cognitial Mobile on Google+ or Google Groups?
(130490 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(92606 views)
Known Issues (current version)
(74968 views)
What can I expect to see in future versions? ("ToDo")
(77419 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(121844 views)
What are the requirements for the DirecTV Remote+ apps?
(104330 views)
The app crashes when I try to scan
(75304 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(77952 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(77309 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(66881 views)
Advanced support options
(61627 views)
What is the MEmote?
(27245 views)
One or more receivers are listed as "UNNAMED"
(29932 views)
I can't find the menus in the main DirecTV Remote+ app!
(29089 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(35620 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(34546 views)
The Mini-Guide fails to retrieve data for some channels
(29623 views)
Can I control the Genie and CLIENT devices?
(30122 views)
I am unable to see or use any menus in the app
(30052 views)
Why doesn't the mini-guide show any favorite channels?
(29328 views)
What permissions does the DirecTV Remote app use?
(30420 views)
Is there an easter egg in DirecTV Remote+ Pro?
(29891 views)
How do I manually add a receiver?
(33635 views)
How do I rename a receiver?
(36243 views)
How do I make a backup of my app's settings or copy them to another device?
(32034 views)
How do I reset the app's configuration to brand new?
(36240 views)
How do I get back to the Scan screen I saw when I first used the app?
(42420 views)
Confirming settings on the DirecTV receiver or DVR itself
(849239 views)
The app keeps asking me to rate it even though I already have
(30728 views)
How do I fully exit or close the app?
(29688 views)
Do you offer technical support?
(30685 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31729 views)
(PRO-only) How does the Mini-Guide Source option work?
(29606 views)
How do I remove a receiver from the app?
(33176 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31369 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(32965 views)
The Slow Motion button (and / or macros) do not work well.
(33430 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(34784 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32726 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)