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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(109869 views)
Is Cognitial Mobile on Google+ or Google Groups?
(148041 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(99246 views)
Known Issues (current version)
(77474 views)
What can I expect to see in future versions? ("ToDo")
(80017 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(125066 views)
What are the requirements for the DirecTV Remote+ apps?
(107407 views)
The app crashes when I try to scan
(77836 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80488 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79856 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(79263 views)
Advanced support options
(76784 views)
What is the MEmote?
(34600 views)
One or more receivers are listed as "UNNAMED"
(37288 views)
I can't find the menus in the main DirecTV Remote+ app!
(36456 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(43902 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(42827 views)
The Mini-Guide fails to retrieve data for some channels
(37014 views)
Can I control the Genie and CLIENT devices?
(37425 views)
I am unable to see or use any menus in the app
(37464 views)
Why doesn't the mini-guide show any favorite channels?
(36660 views)
What permissions does the DirecTV Remote app use?
(37726 views)
Is there an easter egg in DirecTV Remote+ Pro?
(37229 views)
How do I manually add a receiver?
(40992 views)
How do I rename a receiver?
(43533 views)
How do I make a backup of my app's settings or copy them to another device?
(39366 views)
How do I reset the app's configuration to brand new?
(43647 views)
How do I get back to the Scan screen I saw when I first used the app?
(49810 views)
Confirming settings on the DirecTV receiver or DVR itself
(864098 views)
The app keeps asking me to rate it even though I already have
(38095 views)
How do I fully exit or close the app?
(37116 views)
Do you offer technical support?
(38009 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(39105 views)
(PRO-only) How does the Mini-Guide Source option work?
(36981 views)
How do I remove a receiver from the app?
(40537 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(38732 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(40313 views)
The Slow Motion button (and / or macros) do not work well.
(40764 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(42103 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(40175 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)